Privacy Policy

We value your privacy! We will never give, lease, sell or otherwise disclose your personal information. Any information you give to Magnets Australia will be held with the utmost care.
A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, please email us.

 

What information do we collect and hold

Details such as; Your name, delivery and billing address, email address, phone number, age, any order history that you have previously purchased or enquired about and any additional information relating to you that you provide us. This information is held securely by Magnets Australia.

This information is held in order to assist us to better the level of service we can provide to you and to improve our website so it is easier to find what is relevant to you.
This is also used to provide you with discounts through our Loyalty Program.

 

Unsubscribe Policy

By agreeing to our website’s terms and conditions, your email address will be added to our mailing list and you agree to allow us to send you marketing emails. This will also add you to our Loyalty System as outlined in our website’s terms and conditions.
If you would not like to receive future emails from us, please use the ‘unsubscribe’ link located at the bottom of our email communications and you will be removed from this list, you will also loose access to any discounts from our loyalty program.

When you place an order with us you will receive an email with a track and trace link for your order. These are one-off emails that will only be sent again if you place another order.

 

 

Privacy of our Email Lists

Individuals join our mailing lists and are added to our email database using the forms provided on this website. We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone. In addition, we configure our email software to refuse to divulge the email addresses of our list subscribers to anyone but authorised Magnets Australia staff, including other list subscribers.

 

Usage Information Collected By Our Website

Magnets Australia does collect information about how people are using our website in order to improve the value of our website and the materials available on the website. This information is not passed on to an external organisation and is kept internally.

Our website may request the use of cookies to provide a better service. Cookies are files that contain a small amount of data that are sent to your browser from a website and placed on your computer’s hard drive. Like many sites, we use “cookies” to collect information as to how you use our website. You can instruct your browser to accept or decline all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site. Cookies helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

These cookies are kept on your system for seven days at which they expire.

 

Resale or Disclosure of Information to Third Parties

Magnets Australia does not sell, rent, loan, trade, or lease any personal information collected by our website, including contact forms, download requests or email lists.

 

Security

Magnets Australia has put in place adequate measures both physical and electronic to ensure that your data is safeguarded and secure to prevent against unauthorised access.

 

Updates and changes to this policy

Magnets Australia may update this Privacy Policy from time to time. For online account holders you will be notified of any changes by email. It is your responsibility to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us.